Consumer notice

Alternative Dispute Resolution

In the event of a dispute, consumers may refer the matter to an alternative consumer dispute resolution body.

Lisbon Consumer Disputes Arbitration Centre

Postal address: Rua dos Douradores, 116, 2.º, 1100-207 Lisboa, Portugal

Phone: (+351) 218 807 030 | Fax: (+351) 218 807 038

More information at the Portuguese Consumer Portal: www.consumidor.pt

Complaints Book

The electronic Complaints Book is available at www.livroreclamacoes.pt, and the printed book is available at every Hotéis Turim property.